Windward Passage Hotel, Charlotte Amalie ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

3100 Kronprindsens Tvaer, Charlotte Amalie, United States Virgin Islands, 00804

“Staying here was a dream with the hotel perfectly positioned opposite the ferry terminal, making island hopping a breeze.”view full review

Windward Passage Hotel offers a strategic base in Charlotte Amalie with convenient access to shopping, dining, and local landmarks. This 3-star hotel features an outdoor swimming pool, a fitness center, and a spa for the wellness of guests.

Rooms & Amenities

Accommodations at Windward Passage Hotel include Standard King Rooms and Ocean View Suites, all with air conditioning, flat-screen TVs, mini-refrigerators, and complimentary Wi-Fi. Many rooms are designed to provide scenic views of the harbor, allowing guests a comfortable stay.

Dining & Nearby Options

On-site dining includes a restaurant serving Caribbean cuisine, while nearby options like Amalia Cafe and Sea La Vie are within a half-kilometer. The courtyard bar offers a selection of beverages and light snacks, making it a relaxed spot for guests.

Leisure & Attractions

Leisure amenities at Windward Passage include an outdoor swimming pool and Shangrila Spa offering a variety of treatments. The hotel is a short cab ride to attractions like Coral World and Magens Bay Beach, plus it provides a complimentary shuttle service to the beach.

Business Services & Local Area

Business amenities include meeting rooms and complimentary parking. Accessibility features are also available, ensuring a welcoming environment for all guests. The hotel is located steps away from the duty-free shopping area of Dronningen's Gade, well-known for high-end jewelry and souvenirs.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room Two Double Beds

Max:

2 persons

30 m²

Bed options:

2 Double beds

Heating

Bathtub

room details

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King Room

Max:

2 persons

30 m²

Bed options:

1 King-size bed

Heating

Bathtub

room details

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Double Room Two Double Beds Ocean View

Max:

2 persons

30 m²

Bed options:

2 Double beds

Heating

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Charlotte Amalie600 m

Airports

Christiansted Harbor-SSB Seaplane Base (SSB) 70.3 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Surprises

My experience with the hotel restaurant was fantastic! The breakfast surprised me with its reasonable prices and delicious offerings. I truly enjoyed the freshly prepared meals. The dining area was cozy, and the staff exceeded my expectations with their attentiveness.

Lillian123. USA, 2024-03-15Read full review on

Beautiful Pool Experience

I had the time of my life at the swimming pool, which was stunning and a lot of fun! It was finally open during my stay, and I made the most of its inviting atmosphere. The pool area was well-maintained, allowing me to relax and enjoy my time.

Greg24. Canada, 2024-05-23Read full review on

Functional Business Area

The business facilities in the hotel were very functional. Even though I was there unexpectedly due to a canceled flight, I found the space suitable for handling important matters. It had the essentials needed to conduct a brief meeting.

DanWriter. UK, 2024-07-10Read full review on

Parking Improvement

The parking facilities have notably improved since my last visit! It used to be a hassle, but now it is well-organized and accessible. This convenience made my stay feel much more comfortable and stress-free.

WalterDreamer. Australia, 2024-09-05Read full review on

What’s included

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
ATM/Cash machine
Smoke detectors
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Paid shuttle service
Housekeeping
Dry cleaning
Tours/Ticket assistance
Happy hour

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Video games

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Sun loungers
Sun terrace
Garden area

Room features

Air conditioning
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
CD player

Location

3100 Kronprindsens Tvaer, Charlotte Amalie, United States Virgin Islands, 00804

Map view

3100 Kronprindsens Tvaer, Charlotte Amalie, United States Virgin Islands, 00804

City landmarks

Synagogue

Saint Thomas Synagogue

780 m

Landmark

Blackbeard's Castle

1.2 km

Landmark

Mountain Top

2.0 km

Landmark

Fort Christian Virgin Islands Museum

830 m

Landmark

Main Street

700 m

Garden

99 Steps

940 m

Landmark

Fort Christian

610 m

Marina

Marina at Yacht Haven Grande

1.0 km

Landmark

Legislature Building

670 m

Church

Saint Thomas Reformed Church

650 m

Museum

Seven Arches Museum

740 m

Church

Frederick Lutheran Church

1.0 km

Landmark

Bluebeard's Tower

910 m

Park

Emancipation Garden

740 m

Landmark

Waterfront Highway

680 m

Landmark

Three Queens Statue

940 m

Gallery

Jonna White Gallery

670 m

Landmark

Mango Tango Art Gallery

670 m

Landmark

Mystic Valley VI

670 m

Gallery

Gallery St. Thomas

830 m

Gallery

Camille Pissarro Art Gallery

660 m

Landmark

Back Street

830 m

Landmark

SkyRide to Paradise Point

2.1 km

Museum

St. Thomas Historical Trust Museum & Store

930 m

Museum

The Virgin Islands Children's Museum

940 m

Landmark

Drake's Seat

2.7 km

Mall

Palm Passage Retail Mall

600 m

Nearby

Market

Market Square

400 m

Turn north off lower Main St. onto General Gade

Savan

400 m

Church

Cathedral of Saints Peter and Paul in Saint Thomas

500 m

Restaurants

Beuchert's Beer Garden

570 m

17 Main Street across from Palm Passage

Frenchtown Deli

590 m

3503 Suite 3 Honduras

Pasta Go Go

500 m

Royal Dane Mall

Royal Anchor

640 m

5600 Royal Dane Mall Ste 116

Bumpa's

650 m

38-A Waterfront Hwy

Virgin Islands Ice Cream Company

690 m

5600 Royal Dane Mall A.H. Riise

Benito's Burritos

680 m

Frenchman Bay Rd The Plaza-Havensight

Natural Food Grocery & Deli

680 m

9602 Estate Thomas

Calypso Cafe

680 m

37 Main St A. H. Riise Mall

Reviews and Ratings

Feedback from previous guests about their experience.

3/5 based on 828 reviews

#6 of 6 hotels in Charlotte Amalie based on Tripadvisor

Clyde

United States, March 2025

5.0/10

My experience at this hotel was far from what I expected. While the staff was somewhat pleasant, the issues with cleanliness are hard to overlook. The location is pretty good being centrally located, but the state of the hotel needs serious attention. Additionally, the noise from late-night pool parties made for a sleepless night.

Rooms

5.0

The room was dirty, with a stained headboard and a fabric chair that had noticeable marks. I definitely didn't feel comfortable in that environment.

Service

5.0

Service was lacking, and the lack of available management made it difficult when issues arose.

Location

7.0

The hotel's location is convenient for shopping and airport access, which is a plus.

Dining

Facilities

5.0

The common areas, including the lobby and elevators, were poorly maintained, contributing to an overall undesirable experience.

Lee

United States, February 2025

5.0/10

My stay at the hotel was unfortunately rather unpleasant. The location is pretty central in downtown, making it easy to explore restaurants and shops, but the condition of the hotel really brought my experience down. The rooms smelled of mildew and the gym was completely unusable due to the odor. While some staff members were friendly, the service was inconsistent, and several amenities were either closed or did not function as expected. Overall, I was left disappointed and have no plans to return.

Rooms

5.0

The room I stayed in had a strong mildew smell and felt neglected with outdated furniture. The sliding door was frosted with a broken lock, and the overall cleanliness was questionable.

Service

5.0

Service was hit or miss; while some front desk staff were helpful, others seemed disinterested and untrained. It took far too long for maintenance to address our complaints.

Location

7.0

The hotel is in a convenient downtown location within walking distance to several restaurants and shops, but it's also near noisy roads.

Dining

5.0

The dining experience was quite lacking, offering limited options and no hot beverage selections, which was disappointing.

Facilities

5.0

Facilities like the gym were closed, and the ice machine appeared broken for a long time; the overall upkeep seemed poor.

Emily

United States, January 2025

6.8/10

I recently stayed at the hotel and had a pretty mixed experience. The pool area and outdoor bar were highlights, with a good atmosphere and tasty food, thanks to the excellent bartender. However, the rooms were quite dated, and the cleanliness was a major concern, particularly with the state of the carpet and lack of housekeeping. It's a reasonable walk to nearby restaurants, but I recommend going in a group after dark for safety.

Rooms

6.0

The rooms were a decent size but felt a bit outdated. The mattress was adequate, and while the AC worked in some rooms, it was weak in ours.

Service

5.0

Service was okay, with our bartender being attentive and friendly. However, there was no housekeeping during our stay, which was disappointing.

Location

7.0

The hotel is conveniently located near some good restaurants and just across the road from the bay. It's a short walk, but I would advise caution at night.

Dining

8.0

The outdoor bar had a nice vibe, and the food, particularly the chicken wings and hamburger, was quite good.

Facilities

8.0

The pool area was enjoyable for relaxation, though not very large. The bar was a great hangout spot.

Tim

United States, November 2024

5.0/10

I had a frustrating experience at this hotel. While the rooms were somewhat clean and the location offered a free shuttle to a nice beach, the service was unacceptable. Customer service was lacking, and I encountered multiple issues with my room. Overall, it was not worth the price I paid.

Rooms

5.0

The room was clean-ish but had issues such as a broken safety box and a door that was hard to open.

Service

5.0

The front desk staff had terrible customer service, showing no empathy for guests' concerns.

Location

7.0

The hotel offers a free shuttle to Magen's Bay, which is a great perk.

Dining

Facilities

5.0

The pool was okay but had an unappealing floating food container when I used it.

John

United States, October 2024

6.8/10

The hotel has a mix of good and bad points. The location is a major plus, being close to downtown and attractions, and the room we had offered a beautiful ocean view. However, some areas around the hotel felt unsafe, which can be a concern. Overall, our stay was pleasant, and we enjoyed our time there, despite a few drawbacks.

Rooms

8.0

The room was clean and modern, featuring two beds and a stunning view of the ocean. It was comfortable and met our expectations.

Service

6.0

Service was adequate, but the manager was not available during our stay. We didn't have any major issues, so it didn't affect us too much.

Location

7.0

The hotel is strategically located near downtown and within walking distance of many attractions and restaurants. However, some areas nearby felt a bit sketchy.

Dining

Facilities

6.0

The hotel had decent facilities, but nothing particularly stood out. It felt a little dated but still serviceable.